Signing in

Sign in with your registered email address and password at https://biz.biim.cloud.

The two access checks from registration apply every time you sign in, not just the first time:

• Your email domain must be approved.
• If your organisation has IP restriction enabled, you must be connecting from a permitted IP address or range.

One-time password at sign-in

Depending on how your organisation is configured, a 6-digit code is emailed to you at every sign-in. When this is enabled, enter the code after your password to complete sign-in. The code is valid for 5 minutes and can be resent once.

If your organisation does not use a one-time password at sign-in, you go straight to your workspace after entering your password.

Signing out

Select the Settings icon in the top right, then select Sign out.

Signing out ends your session on that device. Your work is saved as you go, so nothing is lost.

If you have forgotten your password

Step 1 — Request a code

1. On the sign-in screen, select Forgot password.
2. Enter your email address and submit.
3. If the address is permitted, a 6-digit code is emailed to you.

Step 2 — Set a new password

Enter the code, then choose your new password. It must meet the password requirements in Create an Account. Once saved, sign in with your new password as normal.

Changing your password while signed in

If you know your current password and simply want to change it, you do not need the reset flow.

Step 1 — Open the password screen

There are three routes to the same screen. Use whichever is closest to where you already are.

Step 2 — Fill in the three fields

Each field has an eye icon on the right. Select it to reveal what you have typed, which is useful for checking a long password before you submit.

Step 3 — Save

Select CHANGE PASSWORD to save, or BACK to leave without changing anything. Use your new password the next time you sign in.

If it will not save